Module 6: The Professional Bus Driver
Completing Module 6 of the Driver CPC training ensures that you not only comply with Irish and EU regulations but also become a highly skilled and professional bus driver. Book your place with Lynch CPC today.
Bus drivers are at the heart of public and private transport services, responsible for carrying passengers safely across Ireland. This role demands more than just technical driving skills— it requires professional conduct, customer service excellence, and a thorough understanding of passenger needs. Module 6 is specifically designed to instil these values, ensuring that drivers uphold the highest industry standards.
Key Learning Objectives of The Professional Bus Driver Module
Legal Responsibilities of a Professional Bus Driver
Professional drivers must comply with various regulations to ensure road safety and operational efficiency. This includes:
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Road safety regulations and their application to passenger vehicles
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Driver hours and tachograph rules to ensure compliance with EU and Irish laws
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Passenger rights and accessibility requirements, ensuring inclusivity for all travellers
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Employer and employee responsibilities, including contractual obligations and industry standards
Passenger Safety and Comfort
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Safe boarding and alighting procedures, especially for elderly or disabled passengers
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Emergency protocols, such as evacuations and fire safety measures
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Handling difficult situations, including conflict resolution and dealing with aggressive passengers
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Optimising driving techniques to provide a comfortable ride by reducing harsh braking, acceleration, and unnecessary stops
Customer Service Excellence
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Effective communication skills for interacting with diverse passenger groups
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Dealing with customer queries and complaints professionally
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Projecting a positive company image through conduct, dress code, and attitude
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Cultural awareness and sensitivity, ensuring inclusivity in passenger interactions
Emergency Situations and Crisis Management
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First aid knowledge specific to the transport environment
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Accident and emergency response procedures
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Handling breakdowns and mechanical failures
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Recognising and responding to potential security threats, including suspicious behaviour
Eco-Driving and Fuel Efficiency
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Techniques to optimise fuel consumption, such as smooth acceleration and efficient braking
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Route planning for reduced fuel waste and time efficiency
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Understanding vehicle aerodynamics and how driving habits affect emissions
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Adopting best practices to contribute to sustainable transport
Stress Management and Well-being for Bus Drivers
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Identifying stress triggers in the profession
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Techniques for managing long working hours and fatigue
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Healthy lifestyle choices to maintain focus and alertness
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Importance of work-life balance and seeking support when needed
Book Module 6 Course
Here you will find the latest Module Courses scheduled for the coming months. If you are unable to attend these dates please get in touch with us today by clicking the contact buttons below.
CPC Training Modules Covered
Lynch CPC delivers all five RSA-approved CPC modules, ensuring full compliance with EU driver CPC regulations:
Module 1:
Control of vehicle and Eco Driving Techniques (CVEDT)
Focuses on fuel efficiency, reducing vehicle wear and tear, and safe driving habits.
Module 2:
Minimising Risks and Managing Emergencies
Covers accident prevention, hazard awareness, and emergency response.
Module 3:
Health and Safety of the Professional Driver
Addresses driver well-being, fatigue management, and workplace safety regulations.
Module 4:
Role of Professional Driver in Transport
Emphasises that drivers uphold their responsibilities, road safety, and legal obligations.
Module 5:
The Professional Truck Driver
Ensures drivers understand transport regulations, vehicle maintenance, and loading/unloading best practices.
Module 6:
The Professional Bus Driver
Specifically designed to instil professional customer service, ensuring that drivers uphold the highest industry standards.
Module 6: The Professional Bus Driver FAQs
Who needs to complete Module 6?
All professional bus drivers in Ireland must complete Module 6 as part of their Driver CPC periodic training to maintain their qualification and meet legal requirements.
How long does Module 6 training take?
Module 6 is a one-day course, typically lasting seven hours, as mandated by the RSA for Driver CPC training.
Is Module 6 available online?
Lynch CPC offers both classroom-based and online training options, making it convenient for all drivers to complete their certification.
What happens if I don’t complete Module 6?
Failure to complete all six Driver CPC modules could result in your qualification lapsing, making it illegal to operate as a professional bus driver in Ireland.
How often do I need to complete CPC training?
Every professional driver must complete 35 hours of periodic training (one module per year over five years) to maintain their Driver CPC certification.
